What are Cookies?
Most modern internet browsers offer a number of options for controlling cookies. Settings can be changed to accept, reject all, or block selected cookies. You can also change your browser settings to notify you whenever a cookie is offered. Information on how to do this for popular web browsers can be found here www.aboutcookies.org
If you don't wish to enable cookies on your computer, that will mean that your experience of using our website site will be impaired - as some of the cookies help us to identify and resolve errors for example, or determine relevant related products to show you when you're browsing.
Please be aware
Your shopping or browsing experience could be seriously compromised by blocking or deleting cookies
We understand that your privacy and the security of your personal information is extremely important. This notice sets out what we do with your personal information, what we do to keep it secure, from where and how we collect it, as well as your rights in relation to the personal information we hold about you.
This policy applies if you interact with us through our stores, over the phone, online, through our mobile applications or otherwise by using any of our websites or interacting with us on social media (our “Services”).
There are a number of ways in which we use your personal information, depending on how you interact with us. If you do not provide your information to us, then we will be unable to interact with you in that way – for example, if you do not provide your name, address and account details when purchasing one of our products online, we will not be able to sell you that product as we would be unable to process your payment or deliver the product to you.
To provide our products and services - we need to use your personal information to make our products and services available to you. After that, we need to provide them to you, process your payment and we need to use your details to do all this.
To personalise your shopping experience - we try to understand our customers so we can provide you with a great shopping experience.
Analytics and profiling - we use your personal information for statistical analysis and to help us understand more about our customers. That includes understanding the products and services you buy.
Contacting you - we use your personal information to contact you. We may also contact you in relation to any questions you have raised with us or to discuss the status of your order with us.
What information do we collect about you?
If you have a web account with us: your name, gender, date of birth, billing/delivery address, orders and receipts, email and telephone number.
Your credit or debit card details if you are paying by card. Your account number and sort code number if paying by direct debit, BACS detials, or other electronic payment methods such as Paypal.
When you shop with us online we will collect: Information about your online purchases (for example, what you have bought & when
Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.
Your comments and product reviews.